Question 1

Is Reyndex an ATS?

Accepted Answer

No. It turns inbound email into a structured, operable table — there's no pipeline process to manage, just your data, ready to work with.

Question 2

Which email providers work?

Accepted Answer

Gmail. It's the core intake channel.

Question 3

What files can it parse?

Accepted Answer

PDF and DOCX resumes, up to 20 MB each.

Question 4

Do you train AI on my data?

Accepted Answer

No. We don't train on your data, and we don't sell it.

Question 5

Can I use my own AI keys?

Accepted Answer

Yes — bring your own OpenAI, Anthropic, Gemini, xAI, DeepSeek, Z.AI, or OpenRouter key.

Question 6

Can I connect Claude Desktop or ChatGPT?

Accepted Answer

Yes — the MCP add-on gives read-only access from Claude Desktop or ChatGPT.

Question 7

What happens after the free trial?

Accepted Answer

After the 7-day trial, sync pauses on Free. Your table and remaining credits stay available, and nothing is deleted.

Question 8

Can I sync past emails?

Accepted Answer

Yes — Top-up history sync credit is a one-time credit for 6 months of history.

Frequently Asked Questions

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